Retail TouchPoints

SEPTEMBER 25, 2023

Retail TouchPoints (RTP): How are the increasing demands for fast fulfillment affecting supply chains? That increases the need for [domestic] storage locations, including warehouses and retail stores that are close to where your markets are. What you offer [in terms of fast fulfillment], and to whom, is very important.

Returns 305

Returns Supply Chain Management Fulfillment Customer Experience 305

Retail TouchPoints

MARCH 11, 2024

First, for Gen Z, location is no longer immutable but fluid; it is wherever the brand is, so it is less about brick-and-mortar and more about cyberspace. The challenge for brands in reaching this consumer, whose trust is not easily won — and maybe even harder to retain — involves which views they will act on.

Consumer 262

Consumer Department Stores Merchandise Store Advertising 262

Retail TouchPoints

MARCH 2, 2021

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming. Return Meets the Resale Economy.

Returns 306

Returns Merchant Services Drop-Shipping Consumer 306