Indigo 9 Digital

MAY 2, 2022

That confirms what we already know, the customer experience matters. But what constitutes a great customer experience? When looking at an example of a great customer experience it tends to hit on one of the following elements: 1) it’s helpful, 2) it saves time, 3) it’s friendly, 4) it’s memorable and 5) it fills a need.

Customer Experience 52

Customer Experience Payment Services Loss Prevention Drop-Shipping 52

Indigo 9 Digital

MARCH 11, 2022

By Tricia McKinnon For as much as we hear the words “the customer experience” the experience we have with many retailers often feels less than ideal. In defence of the retail industry delighting customers is not an easy thing to do. Nordstrom is making a bet that services are key to a great customer experience.

Customer Experience 52

Customer Experience Loss Prevention Employee Engagement Wholesale 52

Cisco Retail

JUNE 21, 2021

Specifically, for retail at the NRF Retail Converge virtual tradeshow, we’re focused on what powering an inclusive recovery can do for our customers, our partners, our sellers at Cisco — and our retailers as well, as we all gradually return to work and adapt to this new environment. Where there’s a will, there’s a way.

Employee Engagement 97

Employee Engagement Loss Prevention Returns Fulfillment 97