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Breaking Barriers: How Brick-and-Mortar Retailers can Deliver Exceptional Customer Experiences

Retail TouchPoints

People have been saying “Retail is dead” for several years now. Comparable store sales increased 9%, and the company’s gross margin increased to 58.8%. No, retail isn’t dead. Bad retail is dead. Collect and Use Your In-Store Data Retailers often have access to more information about their stores than they realize.