article thumbnail

Breaking Barriers: How Brick-and-Mortar Retailers can Deliver Exceptional Customer Experiences

Retail TouchPoints

People have been saying “Retail is dead” for several years now. Comparable store sales increased 9%, and the company’s gross margin increased to 58.8%. No, retail isn’t dead. Bad retail is dead. For example, your sales data can tell you what day of the week and time of day stores see the heaviest foot traffic.

article thumbnail

WHAT IS FUELING THE REBIRTH OF PHYSICAL STORES?

Retail Minded

It is not simply a matter of digital vs. physical anymore but rather it’s about how a brand can leverage all avenues in which their business connects to customers to deliver that truly remarkable customer experience journey. The store of yesteryear may be dead, but the store of today is undergoing somewhat of a renaissance.