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DoorDash Debuts Package Pickup Service to Streamline Returns

Retail TouchPoints

DoorDash has introduced Package Pickup, allowing consumers across the country to have the service deliver up to five return items per trip to UPS, FedEx or the USPS. Consumers can attach prepaid shipping labels to their returns or send a shipping QR code directly to their “Dasher” via the DoorDash app.

Returns 259
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Woolworths reaps $1.6 billion profit, despite consumers cutting back

Inside Retail

billion, with its wholesale distribution business PFD registering sales growth of 28 per cent due to strong trading with existing customers and new customer acquisition. Woolworths CEO Brad Banducci said the year marked a “return to relative stability” after several years of material Covid-related disruption. per cent to $4.3

Consumer 246
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Do You Have What It Takes to go from Wholesale to DTC?

Retail TouchPoints

If you’re a wholesale retailer or brand owner and you haven’t already launched a direct-to-consumer sales channel, you’d better be thinking about it. The global pandemic not only accelerated the growth in ecommerce, it highlighted the shortcomings of wholesale-only sales channels. Fulfillment and Returns.

Wholesale 278
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Opinion: Don’t make your returns problem an experience problem

Inside Retail

Many retailers are also seeing a spike in product returns accompanying this change, with Accenture research showing returns of online purchases can reach three times the number of returns for products bought in-store. However, this approach is short-sighted and ignores the clear message that returns are sending us.

Returns 246
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Kathmandu parent KMD Brands sees sales, net profit increase

Inside Retail

“Customers returned to shopping in stores, with retail store sales increasing 17.5 This had an impact on online sales, a trend noted across the industry as customers returned to pre-pandemic shopping behaviours,” said Michael Daly, CEO and MD at KMD Brands. Gross profit increased 13 per cent to $599.7 per cent to $91.4

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How Constellation Brands is Using DTC Tactics to Take its Wholesale Business Omnichannel

Retail TouchPoints

The beverage alcohol company, which has operated as a traditional distributor-based wholesale business for decades, is currently in the process of building out standalone websites for its key brands as it moves toward becoming a customer-centric omnichannel operation. Moving from Traditional DTC to a Digital-First Approach. “So

Wholesale 231
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BNPL: A Win-Win for Retailers and Consumers as the Holidays Approach

Retail TouchPoints

With retailers already pushing out holiday sales to entice consumers to buy early and avoid delivery delays due to supply chain congestion, one tactic that they will lean on to entice customers is buy now, pay later (BNPL). BNPL Can Have an Effect on Consumers and Retailers.