Independent Retailer

APRIL 1, 2021

Retail experts are expecting a huge boom in brick-and-mortar sales come the spring and summer months since the vaccine rollouts are making consumers more comfortable to shop in person. In 2020, we saw consumers fully embrace the expanded world of self-scanning, buy-online-pick-up-in-store (BOPIS), and home delivery.

Outdoor 98

Outdoor Consumer Store Layout Shopping 98

Retail TouchPoints

OCTOBER 12, 2020

On one hand, personal safety and security are still top-of-mind for consumers, driving changes in everything from online shopping to brick-and-mortar store layouts and delivery models. A starting point in approaching retailing in the time of coronavirus is to understand that it’s currently a tale of two consumers.

Consumer 163

Consumer Merchant Services Payment Services Shopping 163

Inside Retail

JUNE 30, 2021

The retail industry in Malaysia has struggled during Covid, but shopping centre Pavilion in Kuala Lumpur has continued to find a way to reach consumers. It’s encouraging to observe similar trends in countries like China, where trends such as “revenge shopping” are aiding the country’s speedy economic recovery.

Department Stores 246

Department Stores Merchant Services Outdoor Shopping 246