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If one can imagine a Noah’s Ark for retail concepts, survival depends crucially on demonstrating that you really are a distinct and superior species, that consumers should come here to shop and not there. As incomes grow, consumers are gravitating to these one-stop-shop malls. They rarely make sense.
The bottom line is that price is always top of mind for consumers. This isn’t to say you won’t keep an eye on what other retailers are doing, but you have that added layer of protection that consumers can spot and bring price differences right to your door. Increased Consumer Confidence. For most, the answer will be price.
At the same time, he notes, “We saw grocery delivery move into the mainstream, with COVID-19 forever changing consumer shopping and buying behavior. For all its success, Instacart occasionally receives comments from consumers who complain about the relatively high price of the service. Best Buy Co. and Bed Bath & Beyond Inc. “We
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