Consumer Loss Prevention Returns Sporting Goods 
Retail TouchPoints
DECEMBER 13, 2023
After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. For example, they need to support omnichannel services like BOPIS, ship-from-store and seamless returns. Are consumers returning products less often?
Retail TouchPoints
DECEMBER 15, 2023
The perception gained even more support as Lowe’s, Dick’s Sporting Goods and Target all blamed ORC for negatively affecting their financial results. Where do fraudulent returns fit in, and is it possible to definitively determine if these bad actors are working alone or for a larger group?
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