Consumer, Location, Outdoor and Store Layout

The 2020 Holiday Shopping Season Promises to be a Tale of Two Consumers

Retail TouchPoints

OCTOBER 12, 2020

On one hand, personal safety and security are still top-of-mind for consumers, driving changes in everything from online shopping to brick-and-mortar store layouts and delivery models. A starting point in approaching retailing in the time of coronavirus is to understand that it’s currently a tale of two consumers.

Consumer

Consumer Merchant Services Payment Services Shopping

How Malaysian department store Pavilion is connecting with customers

Inside Retail

JUNE 30, 2021

The retail industry in Malaysia has struggled during Covid, but shopping centre Pavilion in Kuala Lumpur has continued to find a way to reach consumers. Businesses that offer customers both physical and online store options tend to see higher customer engagement and sales. The demand for personalised customer experiences has increased.

Department Stores

Department Stores Merchant Services Outdoor Shopping

Experience Retail Today

The 2020 Holiday Shopping Season Promises to be a Tale of Two Consumers

How Malaysian department store Pavilion is connecting with customers

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