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Retail Returns Increased to $761 Billion in 2021

VMS

Retailers expect more than $761 billion in merchandise sold last year to be returned by consumers, according to a report released today by the National Retail Federation and Appriss Retail. Now is the time to stop thinking of returns as a cost of doing business and begin to view them as a time to truly engage with your consumers.”.

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These Were the Top Retail Stories of 2022

VMS

But backrooms filled up, investment money dried up, inflation cut into consumable income, workers sought to organize and loss prevention became a top-of-mind concern. And how can that not have an effect on consumers’ minds? Retail prices have inflated and consumer demand has softened. Happy New Year. INFLATION ON.

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Retail x Fintech: The Importance of Security in Retail’s Adoption of BOPIS and Payment Installment Plans

Retail TouchPoints

Even before the pandemic completely upended the world economy, how consumers shopped had been changing — and mobile devices were at the forefront of that change. Prior to the pandemic, retailers and financial institutions had been reimagining experiences for consumers to enable quick, seamless transactions.

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The Rise of AI in Retail: Transforming the Industry Online, In-Store, and Socially

365 Retail

AI has the potential to revolutionize various sectors, including healthcare, education, finance, transportation, agriculture and of course, retail. Online Retail: Personalization, Chatbots, and Predictive Analytics In the e-commerce landscape, AI has played a pivotal role in creating personalized shopping experiences for consumers.