Retail TouchPoints

OCTOBER 31, 2023

While the NRF has yet to release its total sales projections for the season, its early consumer research reveals that consumers plan to spend an average of $875 this holiday season, in line with the five-year average — and most of that money will be spent online. Put managers front and center. Provide flexible scheduling.

Employee Engagement 263

Employee Engagement Store Operations Consumer Management 263

Retail TouchPoints

DECEMBER 20, 2023

Why it Matters: In 2023, we saw employee turnover reach record highs. As a result, associate training and engagement came to the forefront. Why it Matters: In today’s highly competitive marketplace, many consumer brands and digitally native DTC brands are fighting to stand out and chart a path to sustainable growth.

Advertising 231

Advertising Store Operations Merchant Services Wholesale 231

Inside Retail

JULY 12, 2022

At the same time, short-term spikes in online sales are starting to return to more expected levels, even though some consumers have permanently altered their channel preferences. 2 The research identified six guiding principles that retailers can apply in strategically planning for and managing the potential long-term effects of Covid.

Payment Services 130

Payment Services Planning Employee Engagement Consumer 130

Mass Relators

MARCH 31, 2024

In this role, she will continue to support DG’s store operations team, which now encompasses more than 20,000 retail stores including pOpshelf and Mexico. Melanie Cook Brian Haug Brian Haug has been promoted to senior vice president, margin planning and analytics.

Promotions 52

Promotions Merchant Services Planning Beauty and Health 52

Mass Relators

MAY 31, 2022

Simonsen joined Dollar General in 2013, and has since held roles of increasing responsibility in store operations, procurement, pricing, business analytics, and merchandising planning. In this role, he will lead operations for half of DG’s distribution network.

Promotions 52

Promotions Employee Engagement Store Operations Management 52

Theatro

MAY 4, 2020

A number of industry experts have commented that we’ve seen the equivalent of three years’ worth of store operations’ evolution in the span of the last 6 weeks. First, frontline associates are central to evolving plans both because they define the customer experience and because they are retail’s largest expense.

Shipping 52

Shipping Store Operations Fulfillment Employee Engagement 52