Inside Retail

AUGUST 16, 2021

As the quality of living and workers’ wages reached new heights, Western brands spotted a golden opportunity and raced to set up shop in the East to reach China’s 1 billion consumers (and counting). Still, many Chinese citizens were unable to afford – or unwilling to pay full retail prices – for foreign-branded items.

Consumer 130

Consumer Beauty and Health Fashion Accounting 130

Retail Gazette

NOVEMBER 23, 2023

They produce bumper sales for retailers such as Harrods, Boots, and Net-a-Porter. Department store Liberty even called out its record beauty calendar sales as factor behind its growing profits last year. Consumers are also drawn to the value for money they represent. Even pets have their own advent calendars.

Department Stores 122

Department Stores Drop-Shipping Fashion Marketing 122

Inside Retail

SEPTEMBER 19, 2022

Customer expectations of engagement and experience in retail are changing equally quickly. Not that long ago, walking into a carefully organised grocery market, hearing a pianist perform in the centre of a high-end department store, or having a retail associate help guide you represented a good retail customer experience.

Customer Experience 147

Customer Experience Customer Retention Marketing Promotions 147

Wiser

FEBRUARY 13, 2019

While the real winners on Valentine’s Day are the recipients of all the flowers, candy, and cards that are gifted on February 14 th , brands and retailers don’t do too poorly either. At Wiser, we were wondering what went through consumers’ heads around this holiday, so we polled more than 2,700 mystery shoppers from across the U.S.

Discount Store 74

Discount Store Department Stores Shipping Store Operations 74