Remove Consumer Remove Customer Retention Remove Drop-Shipping Remove Fulfillment
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Retailers Increasingly Turning to Third-Party Resources to Handle Fulfillment

Retail TouchPoints

Store-based fulfillment of customer orders got an enormous boost during the COVID pandemic, when both curbside pickup and delivery offerings became survival tactics for so many retailers. However, they are now being prized for their practical capabilities as well: 38% cited faster, more cost-effective shipping, up from 21% in 2022.

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5 Ways Retailers Can Tackle Wavering Customer Loyalty

Retail TouchPoints

New research from PwC has found that three in 10 customers are more likely to try a new brand — and that number is even higher among younger consumers. But winning (and keeping) customers’ loyalty is no longer confined to programs and points. Stand Out Beyond Free Shipping . Collect and Leverage First-Party Data .

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Rethinking Returns: Innovative Strategies for Retailers to Drive Growth in 2024

Retail TouchPoints

Sticking with this outdated approach can lead to higher environmental impacts, unnecessary financial losses and dwindling customer trust. It might involve a time-consuming trip across town, navigating traffic and juggling work or family schedules. At the heart of this strategy is the analysis of customer return patterns.

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Retail Consumer Behavior Patterns and Shifting Dynamics: The Future of Retail & Retail Trends

RETAIL MANAGEMENT SOFTWARE

The Retail market landscape has seen significant changes in retail trends and shifts in consumer behavior since the coronavirus breakout, but the industry now appears more optimistic about the growth prospects. Emphasizing micro-fulfillment & smart delivery. New Look Stores.

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eCommerce Logistics for Retail Stores

Rain Pros

The accessibility and convenience offered by online shopping platforms have led to significant shifts in consumer behavior, and traditional retailers must adapt to ensure they remain competitive and meet evolving customer expectations. Efficient logistics ensures accurate and timely order fulfillment of customer orders.

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eCommerce Logistics for Retail Stores

Rain Pros

The accessibility and convenience offered by online shopping platforms have led to significant shifts in consumer behavior, and traditional retailers must adapt to ensure they remain competitive and meet evolving customer expectations. Efficient logistics ensures accurate and timely order fulfillment of customer orders.

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Challenger Brands Are Failing On Online Delivery – Things Must Change 

Retail Minded

In our research , we found that 65% of consumers will be buying online more frequently over the next 12 months, with 20% telling us they’re expected to only buy online within 5 years. Delivery reliability has created a crisis of confidence amongst some consumers. Ecommerce today is booming, catapulting online stores to new heights.