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What Does the Future Hold for Malls? Design Visionaries Share Their Predictions

Retail TouchPoints

Mardi Najafi, Figure3: We’ve seen a shift in priorities over the course of the last five years or so, with the decrease in traffic to big anchor tenants in the mall – namely department stores – partly due to their late pivot to a seamless, omnichannel approach. I think malls offering those amenities is very important.

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