Retail TouchPoints

JULY 1, 2021

As the department store sector aims to reinvent itself for retail’s digital age, iconic retailer Neiman Marcus Group (NMG) is investing rapidly in technologies that will elevate its integrated luxury retail strategy across all channels. Some of our investments have been acquisitions, digital partnerships and platform enhancements.

Clienteling 257

Clienteling Department Stores Returns Customer Experience 257

Retail TouchPoints

FEBRUARY 22, 2023

Mardi Najafi, Figure3: We’ve seen a shift in priorities over the course of the last five years or so, with the decrease in traffic to big anchor tenants in the mall – namely department stores – partly due to their late pivot to a seamless, omnichannel approach. They want to make a very visible design statement with those buildings.

Consumer 281

Consumer Department Stores Shopping Clienteling 281

Retail TouchPoints

OCTOBER 24, 2022

On the brick-and-mortar side, The Edit LDN has been selling high-end footwear at the iconic Harrods department store in Knightsbridge for a year, and plans to expand to a Galeries Lafayette in Doha, Qatar beginning Nov. Moses Rashid.

Drop-Shipping 171

Drop-Shipping Clienteling Department Stores Marketing 171