Checkout Customer Experience Customer Retention Fulfillment 
Inside Retail
MARCH 19, 2024
Localise your home page and checkout experience and invest in some marketing so you can start to assess demand. Making the whole international shopping experience seamless is a journey that takes time, so don’t expect everything to be perfect right away,” she continues. “You A clear and seamless returns experience is critical.
Retail TouchPoints
AUGUST 28, 2023
To maximize both sales and profitability this holiday season, both retailers and brands will need to focus on customer retention and loyalty: “A lot of switching happened over the past few years, and now consumers are looking for value and quality,” said Garf. In fact, 74% of associates’ time is on non-checkout functions.
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Retail TouchPoints
SEPTEMBER 21, 2023
Underlying these experiences is the invisible hand of artificial intelligence, steering our post-purchase journey. While AI presents vast possibilities to enrich this journey, it also ushers in significant challenges that could negatively impact customer retention and a brand’s bottom line.
Retail TouchPoints
MAY 2, 2023
However, not providing a frictionless customer experience has long-term growth implications that you need to consider if you hope to maintain a successful e-commerce business. Even a single poor customer experience can deter buyers from, well, buying and influencing others to do the same. The short answer is, yes.
Rain Pros
AUGUST 18, 2023
Efficient logistics ensures accurate and timely order fulfillment of customer orders. It offers unparalleled convenience and customer happiness and fosters a sense of trust and reliability that keeps customers coming back for more, which is essential for business longevity through customer retention.
Rain Pros
AUGUST 18, 2023
Efficient logistics ensures accurate and timely order fulfillment of customer orders. It offers unparalleled convenience and customer happiness and fosters a sense of trust and reliability that keeps customers coming back for more, which is essential for business longevity through customer retention.
Inside Retail
FEBRUARY 28, 2022
During this time, Merchgirls defaulted to manually fulfilling orders, requiring in-house staff to manage their bookings individually via phone and email with carriers. Reduce costs with fulfilment optimisation. Before joining Shippit, we were using a very clunky system,” says Pippa Joseph, Director at Merchgirls. What were the results?
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