Beauty and Health Customer Experience Customer Retention 
Inside Retail
MAY 27, 2025
In 2025, retail is definitely a battleground where the customer experience (CX) can make or break a brand. In an industry where 86 per cent of consumers are willing to pay more for a great experience, yet only 22 per cent feel that retailers truly understand their needs, the gap between expectation and execution is massive.
Inside Retail
JUNE 4, 2025
Adore Beauty has upgraded its loyalty program to better match its new omnichannel offering and meet the demands of the modern beauty consumer an individual who enjoys shopping across brands and categories. The new program offers Adore Beauty customers more value than the retailers previous loyalty program.
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Small Biz Trends
JUNE 10, 2025
Effective Marketing Techniques: Utilize a mix of branding and online marketing strategies, including social media engagement and SEO, to enhance visibility and customer acquisition for your salon. The beauty industry continues to thrive, and with the right approach, you can turn your passion for hair into a successful business.
Small Biz Trends
JULY 31, 2025
If you’ve always dreamed of owning a beauty business, now’s the perfect time to dive in. With the growing demand for nail services, you can tap into a lucrative market while expressing your passion for beauty and style. Monitor your expenses regularly and adjust your budget as necessary to maintain financial health.
Inside Retail
SEPTEMBER 30, 2024
In Australia, the top product categories include: health and beauty products, such as skincare and shaving supplies; pet care, food and beverage, such as meal kits; household essentials; and premium alcohol. The value the subscriptions are perceived to provide also may decline over time, leading to problems with customer retention.
Inside Retail
OCTOBER 5, 2023
Customer experience Man hopes that the collaboration will boost customer retention and loyalty. He believes it will enable DFI to cater to a broader spectrum of customers; from those confined to their homes to individuals who value the convenience of home delivery.
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