Retail TouchPoints

DECEMBER 5, 2024

They likely need to host events, too, since store events are all the rage. Keep the stores tidy. Follow evolving protocols as they relate to loss prevention. And, and, and… Are we expecting too much from store associates? This is one situation you want to avoid at all costs. Personalize the experience.

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Retail TouchPoints

MAY 14, 2025

It isnt realistic for stores to catch every shoplifter, but they can (and do) take steps to significantly reduce the ability of ORC groups to operate at scale. The risks at play are not theoretical they are quantifiable. Even on its own, customer data can reveal quite a bit.

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Retail TouchPoints

OCTOBER 31, 2023

That means asking questions like: What more can be done to deter theft using store layout, customer flow, shelf height, mirrors, lighting and the placement of gondolas, merchandise and security cameras? How can we better integrate the latest anti-theft technologies and loss-prevention research into our store designs from the outset?

Loss Prevention

Retail TouchPoints

DECEMBER 13, 2023

Brands and retailers realize there is no one-size-fits-all strategy for stores — and design teams are rising to the challenge by thinking more creatively and thoughtfully about how they can innovate through new formats, technologies and collaboration methods. Gonzalez: The community-driven aspect is a big part of it.

Loss Prevention

Retail TouchPoints

JULY 12, 2023

Technology — specifically edge computing — provides the foundation for a better customer experience, real-time inventory management, enhanced security and loss prevention and in-store analytics. Those same cameras and sensors also are at the heart of the grab-and-go checkout system featured in Amazon Go stores.

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Retail TouchPoints

JUNE 29, 2022

When designing your retail space, where and how you use security cameras is key to loss prevention. Strategically place your cameras: Having eyes across the entire store is essential, but it’s especially critical to have clear visibility of what’s going on at the most important spots of the retail property.

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Retail TouchPoints

NOVEMBER 20, 2023

Chamber of Commerce indicates that 75% of all employees have stolen from their employer at least once. Questions could include what they would do if they saw a coworker stealing or what they would do if they noticed they had extra money in their till at the end of a shift. Throughout his retail career, loss prevention remained a focus.

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