Remove ATS Remove Fulfillment Remove Loss Prevention
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Computer Vision-Enabled App Helps Home Depot Improve On-Shelf Availability

Retail TouchPoints

The devices “have high-quality cameras on them, and we’re instructing our associates to take pictures of the overheads at an appropriate cadence,” throughout the day, said Hari Ramamurthy, a Technology Fellow at The Home Depot in an interview with Retail TouchPoints.

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Exclusive: How Daniel’s Jewelers is Using Vision AI to Better Serve its Customers

Retail TouchPoints

Daniel’s Jewelers has been at the center of it all, although from the perspective of Sherwood’s grandson David, who now runs the company, the things that matter most have changed very little over the decades. His father and uncle, who were running the company at that time, were ready to retire, so David was brought in to help find a buyer.

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Holiday Store Experience Survey: Consumers Prioritize Safety Over Immersive Shopper Journeys

Retail TouchPoints

Top-line findings from a recent Sensormatic survey reveal that while in-store shopping is expected to rise through the holiday season, what consumers are looking for while they’re there is for retailers to provide insight into product availability and alternative fulfillment offerings.

Consumer 261
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Ecommerce vs. Retail Packaging: A Tale of Two Boxes

Retail TouchPoints

Optimizing for the Physical Experience Beyond the initial visual impact, retail packaging fulfills several key functions. Packaging can also contribute to loss prevention strategies by incorporating security seals or tamper-evident features. Chris Thompson is Senior Marketing Communications Manager for QC Conveyors.

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Navigating AI Adoption: Why the Co-Pilot Approach is the Most Successful  

Retail TouchPoints

Early use cases for AI in retail include inventory management, dynamic pricing, customer service chatbots, loss prevention and personalized marketing. Let’s take a look at how this progression works in several areas of the retail organization.

Markdowns 299
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Priorities for retail security heading into 2022

Cisco Retail

-based retailers said that the COVID-19 pandemic increased risks for their organizations in 2020 and even as shoplifting rates decreased in 2021, the retail shrink rate remained steady at a 5-year high of 1.62%. This statistic is staggering especially when considering only 34% of businesses are investing in fraud prevention measures.

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Facilities Management CEO: ‘Cleanliness Will Be Looked At In An Entirely Different Lens’

Retail TouchPoints

However, we’re seeing some retailers that had never before considered a janitorial program now looking at them. Cleanliness will be looked at in an entirely different lens going forward. Some stores were literally in flames, and there were loss prevention issues at others.