10 Ways to Improve the Customer Experience in Retail
Indigo 9 Digital
MARCH 11, 2022
By Tricia McKinnon For as much as we hear the words “the customer experience” the experience we have with many retailers often feels less than ideal. In defence of the retail industry delighting customers is not an easy thing to do. Instead, a better customer experience would be not to place so much emphasis on closing the sale at all.
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