Retail TouchPoints

DECEMBER 28, 2022

According to recent research, the global warehouse automation market is estimated to grow at a CAGR of 14%, reaching $30 billion by 2026. The goal is to build connected, streamlined operations that allow more work to be done in a shorter amount of time. Anshuman Agarwal is a seasoned leader in the ecommerce and retail technology industry.

Management 259

Management Fulfillment Drop-Shipping Employee Engagement 259

Retail TouchPoints

AUGUST 18, 2022

million employees quitting their jobs to 37.4 Retail has long struggled with employee retention, losing team members at a fast clip to higher wages, safety concerns and more flexibility. One University of Arizona study examined the morale of grocery workers in that state at the start of the pandemic.

Employee Engagement 236

Employee Engagement Management Promotions Location 236

365 Retail

FEBRUARY 28, 2024

per cent) and lowest in head office roles at 1.5 By Ian Barrow, Senior Employee Experience Consultant at WorkBuzz Sounds easy, right? Not so when your workers are located across different stores and work shifts. The average turnover rate was 50.8

Kiosk 104

Kiosk Employee Engagement Management Accounting 104

Inside Retail

JANUARY 28, 2024

American fast-food chain Chipotle made headlines last Wednesday when it announced it would be providing updated benefits for its approximately 110,000 employees and the upcoming surge of workers it is planning to hire this year. Bowls move down a conveyor belt with guests’ selections being added along the way.

Payment Services 130

Payment Services Planning Finance Apparel 130

Hyken

MARCH 10, 2023

This week, we feature an article by Kathleen White, a business manager who helps organizations improve career opportunities and employee engagement. There’s no doubt that there are challenges to providing remote customer services, but with careful planning, they’re easy to overcome.

Employee Engagement 98

Employee Engagement Customer Experience Management Location 98

Theatro

APRIL 5, 2023

Sunshine Ace Hardware Leverages Theatro to Digitally Connect Frontline Workforce Sunshine Ace Hardware, situated in nine locations along the western edge of the Southwest Florida coast, prides itself on being more than a hardware store.

Employee Engagement 52

Employee Engagement Management Location Accounting 52

Hyken

MAY 27, 2022

This week, we feature an article by Sowmya Juttukonda, content developer & digital media specialist at Knowmax , a knowledge management system to enhance customer service. She shares how organizations can create an environment that motivates employees to become more productive and improve customer experience.

Employee Engagement 104

Employee Engagement Customer Experience Management Location 104

Hyken

DECEMBER 3, 2021

Prior to my arrival at XGS, the company had trained its focus on the flooring space and had kicked off an ambitious growth phase. . Through a variety of surveys and feedback forums, XGS realized that we had some work to do to create an internal culture that drove employee engagement and satisfaction.

Customer Experience 114

Customer Experience Drop-Shipping Employee Engagement Accounting 114

365 Retail

DECEMBER 7, 2021

UK retailers, facing a perfect storm of challenges including labour shortages, intense hiring competition and heavier employee workloads, are prioritising investment in digital workplace tools to support their frontline employees and enhance the customer experience.

Employee Engagement 52

Employee Engagement Planning Customer Experience Consumer 52

Retail TouchPoints

MAY 28, 2020

As partner and organizational expert at Kearney , John Kurtz has been studying both the actions leaders take as well as how their personality attributes trickle down to impact the values and culture of the business. Doing so also builds skills in planning for the future among its key people.

Planning 139

Planning Employee Engagement Consumer Customer Experience 139

Theatro

MAY 4, 2020

As many states begin to tiptoe back from sheltering-at-home, what’s even more eye-opening is the broad agreement that we likely still have a long way to go before we settle into the Next Normal. In arriving at these 16 key steps, two takeaways have become clear. Second, rebuilding trust is the name of the game.

Shipping 52

Shipping Store Operations Fulfillment Employee Engagement 52

Rain Pros

JANUARY 1, 2023

We work in fast-paced business environments where employees must perform at maximum productivity, race against strict deadlines, and find the time to complete a list of daily duties every single day. So how do you increase engagement at the workplace? Here are 10 team building activities that will help you achieve it: 1.

ATS 52

ATS Employee Engagement Outdoor Location 52