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5 Ways Retailers Can Tackle Wavering Customer Loyalty

Retail TouchPoints

As you develop your plans for 2023, consider these recommendations, based on the 2022 survey findings: Diversify Your Marketing Mix . Stand Out Beyond Free Shipping . Last year’s top retention tool — free shipping — fell slightly, from 64% in 2021 to 57% in 2022. Be Transparent About Inventory Challenges .

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Automation: The Driving Force Behind Warehouse Management Growth

Retail TouchPoints

According to recent research, the global warehouse automation market is estimated to grow at a CAGR of 14%, reaching $30 billion by 2026. Drones: Leveraging drones for shipping and delivery fulfillment came to attention when Amazon revealed their ‘Octocopter’ in 2013.

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Guest Post: 4 Ways to Transform Customer Experience While Growing Rapidly

Hyken

This week we feature an article by Dan Martin, Chief Executive Officer of Xpress Global Systems , an organization focused on innovation, efficiency, and scalability of shipping and distribution of flooring products. We have a ways to go in fulfilling our “Drive to 100,” and we know that we’ll have to work hard to remain at that level.