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As Consumer Demand for Inclusion Rises, Retailers Must Tackle Legacy Issues and Attitudes

Retail TouchPoints

According to Edited, the total number of consumers deemed “plus-sized” is set to grow at twice the rate of the rest of the market. Edited’s data points to a severe gap in the market creating a feeling of “otherness” among a significant consumer base that has an expanding share of wallet, according to Kayla Marci, Market Analyst at Edited.

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(Some of) the Technology that is Empowering the Customer Channel in Physical Retail

Retail Next

It’s seamless and can reorient around a customer’s changing needs, sometimes at a moment’s notice. . Customers (or should I say “shoppers”) don’t look at different channels. Shoppers look at a retailer and engage how, when, why and where they want to. Basically, shoppers rule. They are in control. Ship to store?

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KPIs In Retail: 7 Essential Metrics to Level Up Your Retail Game

V Count

This metric can be used when planning your store layout. Improve space planning & store layout. Your conversion rate is an indicator of good you are at turning visitors into buying customers. Why measure customer retention rate? Offering a personalized customer experience.

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A Crisis Will Always Find A Supply Chain’s Weakest Link

Retail TouchPoints

As consumers avoided in-store grocery shopping, many began baking their own bread at home. Stay-at-home orders and store closures drove a massive acceleration in home delivery, BOPIS and curbside collection. One size does not fit all stores at any time, and especially in these special circumstances.

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Rite Aid and RELEX expand partnership

Mass Relators

After launching RELEX’s end-to-end forecasting and replenishment solution in early 2021, Rite Aid will expand their use of RELEX to include space and floor planning, as well as space-aware replenishment for more than 2,400 stores across the country.

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VMSD’s 2021 Designer Dozen: Future Proofing

VMS

Nominated by their peers, these multidisciplinary designers, architects and visual merchandisers have demonstrated a dedication to design excellence as well as a commitment to advance the customer experience at retail in ways we are only beginning to imagine. Most days I’m consumed with space planning or reviewing drawings.

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How Interior Define ‘Democratizes Customization’ with Digital Tech and Localized Sales

Retail TouchPoints

This kind of category-specific innovation is largely possible because of that great democratizer, the internet, which has made it easier than ever before to bring new retail concepts to niche consumer groups at the scale required for success. Custom options were expensive and the offerings at traditional retailers weren’t hitting the mark.

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