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Choice at the checkout – why it matters

Inside Retail

The trend towards using self-service and self-checkout (SCO) options in both retail and hospitality was already strong, but the pandemic sent it soaring. The same research found that 47 per cent of consumers choose different checkout options each time. The rise of small, modular self-checkout devices is changing the game.

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Circle K Will Retrofit Stores To Pilot Autonomous Checkout

Retail TouchPoints

Circle K will pilot a touchless autonomous checkout solution in one of its Phoenix locations and plans to add the technology to other store locations. In the pilot store, shoppers can pay via a smartphone app for a completely touchless experience, or pay with cash or a card at a kiosk or traditional POS station.

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Walmart Puts Tactile Displays, Product Discovery at Forefront of New Signature Experience

Retail TouchPoints

Walmart has introduced a new signature experience at its incubator location in Springdale, Ark. called “Time Well Spent.” For example, the Pets area will let shoppers scan the QR code to search for dog bed options or learn about Walmart’s pet insurance service.

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How Hydra Health is Transforming the Hospital Gift Shop

Retail TouchPoints

Hospitals and medical campuses typically look at retail as an essentially insignificant element in their patient, visitor and employee experiences. Hydra Health is strategizing a “next iteration” format concept that includes different fully automated stores and other tech-driven spaces.

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Retail Installation Solutions: Enhancing Store Efficiency and Visual Appeal

CJ Retail Solutions

From captivating displays to seamless store layouts, every aspect plays a crucial role in driving sales and customer satisfaction. In this blog post we will cover: Understanding Retail Installation Solutions Importance of Retail Installation Solutions Creating a Store Layout for Maximum Efficiency 3.1.

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The Signs of Bad Shopping Experiences and How to Mitigate Them Using Digital Surveys

Retail TouchPoints

Let’s take a look at how digital surveys could be the secret to collecting the insightful data and innovation leads you are looking for. If you’ve noticed declines in your CSAT, it’s time to dig a little deeper into those results and look at what your customers are saying. . How to Track a Customer’s Bad Shopping Experience.

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Retailers Need to Embrace Technology to Survive in the Omnichannel World

Wiser

Rick Patsos, Manager of the Lead Generation team at Wiser. Shoppers want to make the most out of their trips to stores. When the item they want is not in stock at one of your stores, most shoppers will go to one of your competitors to see if they have it. Many retailers are installing self-service kiosks in their stores.

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