Retail TouchPoints

JULY 29, 2020

While the name Burton is almost synonymous with the snowboards the company began making in 1977, Burton has diversified over the years into new categories — including surfboards, apparel, goggles/optics and other sports gear — as well as expanding beyond manufacturing into direct-to-consumer (DTC) retail, both physical and digital.

Planning 260

Planning Wholesale Customer Experience Store Operations 260

M19 Retail

DECEMBER 9, 2022

Mi9 Retail is a retail software platform that enables retailers to automate and optimize their merchandise management, store operations, retail analytics, and eCommerce. RIS Software LeaderBoard Mi9 Retail Rankings: #2 – Customer Satisfaction for Department Store/Mass Merchant Vendors. #2

Merchant Services 40

Merchant Services Department Stores Point of Sale Apparel 40

Retail TouchPoints

DECEMBER 25, 2023

Multinational athletic apparel retailer Lululemon recently announced its net revenue increased 20% (on a constant dollar basis) to $2.2 Comparable store sales increased 9%, and the company’s gross margin increased to 58.8%. Better inventory management means better business operations, period.

Customer Experience 226

Customer Experience Dead-Stock Store Layout Point of Sale 226

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

While many retailers appointed a store associate to physically count foot traffic to adhere to the occupancy rule, some retailers added floor markers that are spaced 6 feet apart and installed customized plexiglass shields at all point-of-sale. The store experience is a big part of REI’s success.

Retail Trends 94

Retail Trends Consumer Payment Services Fulfillment 94