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Consumers Turn to BNPL, BOPIS to Cope with Rising Prices and Supply Chain Uncertainty

Retail TouchPoints

Some of the most popular gift-giving categories are those experiencing the highest levels of inflation, including electronics , toys and apparel. The three top categories for BNPL online orders were apparel ( 43% ), electronics ( 33% ) and grocery ( 30% ), and Adobe also found that the minimum order value is down 12% from 2020 to $225. “If

Consumer 261
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Returns: The Hidden Opportunity for Retail

Retail TouchPoints

This was rendered possible as retailers and brands offered low-cost shipping, unlimited holding periods and easy returns. Whether it takes the form of prepaid return labels, easy return drop-off locations or returns packaging, the consumer expects to be able to send back inventory — for whatever reason or no reason at all.

Returns 336
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Creeping back to retail, July Week 1 retail performance trends

Retail Next

We continue to see that CVR & Shopper Yield are impacted by factors such as only shoppers who are motivated to buy visiting stores, and the increase in services such as ship from store, buy online pickup in store (BOPIS), curbside pickup, etc. Better performing areas have been athleisure, pajamas, and loungewear.

ATV 52
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Retail Consumer Behavior Patterns and Shifting Dynamics: The Future of Retail & Retail Trends

RETAIL MANAGEMENT SOFTWARE

In an industry where traditional store-based retailing is still predominant, manufacturers are coping with the changing dynamics of consumer behaviors, business models; and automation. Emphasizing micro-fulfillment & smart delivery.

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How Smaller Assortments, Lower Inventory Levels Can Maximize Post-COVID Success

Retail TouchPoints

Retailers, particularly those in the apparel, footwear and soft goods verticals, have an opportunity to turn the lemons from COVID-19 into lemonade, according to Keith Jelinek and Richard Maicki, Managing Directors in the Performance Improvement Practice of Berkeley Research Group (BRG). What can the retailer learn from and improve?