Breaking Barriers: How Brick-and-Mortar Retailers can Deliver Exceptional Customer Experiences
Retail TouchPoints
DECEMBER 25, 2023
People have been saying “Retail is dead” for several years now. Comparable store sales increased 9%, and the company’s gross margin increased to 58.8%. No, retail isn’t dead. Bad retail is dead. Helping customers leave the store with everything they need is a key way to enhance the customer experience.
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