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Resale Revs Up: eBay Enhances Refurbished Goods Offering, New Overstock Marketplace Launches

Retail TouchPoints

Additionally, Liquidity Services , which operates a B2B ecommerce marketplace for surplus business and government goods, has launched a new consumer-facing omnichannel marketplace called AllSurplus Deals for returned and overstock goods.

Returns 275
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A Generational Analysis of Today’s Home Improvement Customers

Retail TouchPoints

These homebound tendencies ignited a fervor for redecorating and DIY home improvement that, by all accounts, is continuing strong into 2022. 134% more likely to anticipate making a garden or outdoor purchase. They are 116% more likely to buy online and return in store. 65% more likely to pick up their order in-store.

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How Advanced Email Analytics Helped Kerrits Boost its DTC Business 150%

Retail TouchPoints

Additionally, 23% of Kerrits’ email sales now come from automated messages, despite the fact that they only account for 4% of the brand’s email sends. Kerrits also is beginning to roll out SMS marketing to improve the customer experience with automated updates on order and shipping status and to promote its burgeoning livestreaming efforts.

Wholesale 224
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Battle of the sportswear brands: Why Chinese consumers are going local

Inside Retail

Late last year brought a symbolic event in the athletic footwear business in China: it was the return of the Shanghai Marathon, scratched in 2021, which attracted a record 18,000 runners and was won, both in the men’s and women’s divisions, by Chinese athletes. Then followed two years of struggle and only now is the ship being righted.

Consumer 130
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Joules swings to profit thanks to online sales boost

365 Retail

Fashion chain Joules has returned to annual profit as it rode out the lockdown disruption thanks to surging online sales. The Leicestershire-based group – famous for its posh wellies – saw online sales race 48% ahead to £122 million in the year to May 30 and now account for more than three-quarters (77%) of all retail revenues.

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2022 Retail Success Guide

Independent Retailer

We have already seen a lot of that in the past 18 months, what the experience is now versus before is defining new roles as we hopefully continue to exit the pandemic and return to this new version of normal. This can help greatly with reducing the rate of returns. Curbside Pickup Can Help Save on Shipping Costs. each wholesale.

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[Webinar] Retail Post-Pandemic: 6 Store Conditions Consumer Brands Need to Monitor to Win at the Register

Wiser

Casey is one of the presenters today and he currently leads the shopper insights organization for strategic and national accounts at Clorox. Tom: Yes, I think we’re going to return to that a couple of times this morning about what the shopper sees. Has roughly two decades of experience with Clorox and Procter & Gamble.

Consumer 148