5 Major Retail Digital Transformations to Watch For in 2021
Retalon
APRIL 27, 2021
Although e-commerce gets all of the attention, the past two decades of technological change have transformed every aspect of the retail business — from planning, inventory, pricing, and promotions — all the way down to customer service and the in-store experience. Online sales now account for more than 20% of total retail sales.
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