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City Furniture Overhauls Ecommerce Approach to Create Highly Customized Shopper Journeys

Retail TouchPoints

The home furnishing and accent retailer, which operates 20 showrooms and 13 Ashley Home Store showroom licenses in Florida, partnered with cloud commerce provider Kibo , which offered a flexible ecommerce technology that would allow CITY Furniture to develop and support highly customized customer journeys and a fluid shopping-cart experience.

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City Furniture Overhauls Ecommerce Approach to Create Highly Customized Shopper Journeys

Retail TouchPoints

The home furnishing and accent retailer, which operates 20 showrooms and 13 Ashley Home Store showroom licenses in Florida, partnered with cloud commerce provider Kibo , which offered a flexible ecommerce technology that would allow CITY Furniture to develop and support highly customized customer journeys and a fluid shopping-cart experience.

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Guest Post: Understanding Digital Customer Experience in Retail Industry

Hyken

It is not only about the product or service, which channel, and in what frequency or time of the year a customer is buying. Retailers must keep up with consumer demands for new channels, faster service, and a more seamless experience. Let’s look at some of the important factors which retailers must consider: .

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The Value of Repeat Customers

Storis

Luckily, there are multiple ways to begin this process. By offering convenient payment methods , a customer is more likely to buy again. Patient and kind customer service will always enhance a customer’s time in your store. When a shopper creates an account on a retailer’s website, their history will be established.

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Cross-Channel Home Décor Retailing: 5 Take Away Lessons from The Game Changers

RETAIL MANAGEMENT SOFTWARE

While brick and mortar stores still play a strategic role in this market vertical, online shopping has skyrocketed, and with $294 billion expected in online home furnishing sales by 2022, retail store owners can no longer afford to miss out on the opportunity to ramp up their cross-channel game plans. What is cross-channel retailing?

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5 Awesome Brand and Retail Partnerships and What You Can Learn From Them

Wiser

People who owned a Google Home system would be able to integrate that system with Target’s payment card, REDcard. The move made sense for Target because it allowed the retailer to tap into Google’s innovations in natural language processing and voice search, technologies that are becoming more and more embedded in consumers’ lives.