Retail TouchPoints

NOVEMBER 22, 2024

Employee satisfaction plays a central role in store operations. After all, when employees are happy and engaged, they create more productive and profitable store environments. After all, it takes time, energy and money to train new hires. According to research from Emarketer , U.S.

Management 278

Management Merchant Services Employee Engagement Store Operations 278

Retail TouchPoints

OCTOBER 31, 2023

Results from Retail TouchPoints’ 2023 Store Operations Survey indicate that hiring and retaining associates, at 70% , and high employee turnover rates, at 67% , are their top challenges. Established store associates are no strangers to the complexities of omnichannel. Put managers front and center.

Employee Engagement 279

Employee Engagement Store Operations Consumer Management 279

RETAIL MANAGEMENT SOFTWARE

JUNE 28, 2022

Workforce management (WFM) strategically optimizes employees’ productivity to ensure that all resources are in the right place at the right time. A workforce management approach often incorporates scheduling, forecasting, skills management, time and attendance, and employee accountability. Task Management. Conclusion.

Management 98

Management Payment Services Employee Engagement Store Operations 98

Theatro

APRIL 5, 2023

The retailer wanted to reimagine its customer service and its frontline employee engagement with a modern and accessible solution that would connect its entire team—leadership, groups and individual associates—in real-time. Theatro has allowed us to add accountability into our communication process and to incentivize our associates.

Employee Engagement 52

Employee Engagement Management Accounting Location 52

Retail Gazette

MARCH 28, 2025

The companys AI-driven scheduling takes into account customer demand patterns, compliance requirements and employee preferences, to create schedules that improve efficiency, cut costs, and enhance both employee satisfaction and customer experience.

Customer Experience 59

Customer Experience Technical Support Management Employee Engagement 59