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These Were the Top Retail Stories of 2022

VMS

But backrooms filled up, investment money dried up, inflation cut into consumable income, workers sought to organize and loss prevention became a top-of-mind concern. n 2022, inflation drove prices and interest rates higher. Starbucks workers organized at many locations in 2022. In 2022, everything reversed.

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Zebra Technologies releases 16th Annual Global Shopper Study

Mass Relators

–   Zebra Technologies Corporation  has announced the findings of its 16 th Annual Global Shopper Study that confirmed retailers are feeling the omnichannel squeeze, particularly with managing online returns and reducing shrink caused by theft, fraud and other contributing factors.

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How Retailers can Combat the Rising Threat of Theft

Retail TouchPoints

As the tactics behind these crimes become increasingly sophisticated, and customer expectations for in-store experiences are higher than ever, retailers are finding it more difficult to protect their assets while maintaining great service. This represents the greatest source of loss for retailers of all sizes.

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Organized Retail Crime is on the Rise, but AI Can Stop This Troublesome Trend

Retail TouchPoints

But without the data to link the individuals involved in the ORC ring, retailers may continue to suffer tremendous loss and shrink every year. increase in ORC incidents between 2021 and 2022. Is Organized Retail Crime Getting Worse? Organized retail crime is a growing problem. retailer makes, more than $700,000 is lost due to ORC.

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2023: The Year of Customer Retention? Retail Tech Predictions

Retail Assist

Metaverse mania made headlines in 2022, most notably amongst the luxury fashion houses and big global brands looking to find new DTC opportunities and build loyalty amongst Gen Z and Alpha. Marketplaces enjoyed a surge in 2022 and this trend is likely to continue. Greenwashing took centre stage in 2022.

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Is the Retail Crime Wave a Tsunami or a Ripple?

Retail TouchPoints

Back in 2022, the message was clear — retail crime was on the rise : “There’s no two ways about it,” said Gautham Vadakkepatt, Director of the Center for Retail Transformation at the George Mason University School of Business in an interview with Retail TouchPoints. Additionally, definitions remain vague.