Remove 2021 Remove Employee Engagement Remove Fulfillment
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Discover the Best Cities for Freelancers to Thrive in 2023

Small Biz Trends

A vibrant coworking environment can enhance your personal brand while facilitating talent acquisition and improving employee engagement. The city experienced a 27% increase in hiring between Q4 2020 and Q4 2021, reflecting a dynamic job market. Locations like Austin and Miami boast thriving coworking communities.

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Long-term employee and customer relationships key to retail growth

Inside Retail

One of the most important touchpoints an employee has with their employer is when and how they get paid. Ensuring they are paid accurately, on time, every time is key to employee engagement. Download the report: 2021 Pulse of Talent: What today’s employees want and need.

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6 Keys to Empowering Store Associates During the Holiday Season

Retail TouchPoints

over 2021, according to the National Retail Federation. To keep employee engagement and performance at their peak, retailers should ensure that management is always present on the sales floor, according to Michael Brown, Partner and Americas Retail Leader at Kearney in an interview with Retail TouchPoints.

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5 Ways Retailers Can Tackle Wavering Customer Loyalty

Retail TouchPoints

In some cases, they’re even returning to the channels of yester-year to shake things up. In fact, the use of traditional media — such as TV, radio, direct mail and outdoor advertising — as a customer acquisition tool rose from 29% in 2021 to 51% in 2022, second only to email outreach (68%). Stand Out Beyond Free Shipping .

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E-commerce teams: The unseen keys to success

Inside Retail

Digital Life Index 2021 research indicates that seamless experiences drive satisfaction and influence choices and purchase decisions. Offering an exceptional customer experience is non-negotiable, but it starts with an exceptional employee experience.

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Guest Post: 4 Ways to Transform Customer Experience While Growing Rapidly

Hyken

In April 2021, I had the honor of becoming the chief executive officer of Xpress Global Systems (XGS), a trucking company that specializes in transporting flooring products across all 50 of the United States. We have a ways to go in fulfilling our “Drive to 100,” and we know that we’ll have to work hard to remain at that level.

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Dollar General promotes 18 executives

Mass Relators

She has held roles of increasing responsibility, most recently as vice president, human resources for DG’s retail organization since 2021 and was named to the Mass Market Retailers Most Influential Women list in 2023. She also led NMG’s supply chain transformation strategy to modernize its omnichannel distribution and fulfillment network.