Retail TouchPoints

JANUARY 2, 2024

To drive customer retention and loyalty, most brands and retailers continue to rely on purchase discounts ( 77% ) and loyalty program points ( 61% ), according to Retail TouchPoints research. However, a Deloitte survey reveals that consumers’ loyalty program preferences and expectations are evolving.

Drop-Shipping 253

Drop-Shipping Consumer Customer Retention Shipping 253

Retail TouchPoints

AUGUST 15, 2022

New research from PwC has found that three in 10 customers are more likely to try a new brand — and that number is even higher among younger consumers. But winning (and keeping) customers’ loyalty is no longer confined to programs and points. Stand Out Beyond Free Shipping . Collect and Leverage First-Party Data .

Drop-Shipping 185

Drop-Shipping Shipping Outdoor Customer Retention 185

Retail TouchPoints

JUNE 23, 2022

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. You can also use personalization data to create bundle and subscription offers tailored for your BTS customers.

Payment Services 252

Payment Services Checkout Drop-Shipping Customer Retention 252

Retail TouchPoints

SEPTEMBER 21, 2021

The 2021 Retail Strategy & Planning webinar series, now available on demand, brought together retailers, solution providers, practitioners and industry experts from firms including IDC, Alvarez & Marsal, WSL Strategic Retail and Cambridge Retail Advisors. Holiday 2021 and Preparing for 2022.

Payment Services 207

Payment Services Customer Experience Consumer Advertising 207

Rangeme

OCTOBER 14, 2021

In the past few years, the subscription box market reached new heights in 2021, projecting more than $15 billion in sales. You will need to make sure that you have a good customer retention strategy in place to attract the consumers who received your products in a subscription box to become returning customers.

Drop-Shipping 52

Drop-Shipping Merchant Services Beauty and Health Shipping 52

Rangeme

JULY 29, 2022

What Fast Fulfillment Means to Consumers. Most retailers’ supply chains were not prepared for the abrupt switch in transportation and fulfillment needs or the sudden spike in consumer demand. . According to consumers, promising fast shipping sells. Better Customer Retention. More Sales.

Fulfillment 52

Fulfillment Merchant Services Drop-Shipping Shipping 52

Wiser

MARCH 16, 2021

What can be done to optimize your eCommerce shopper journey to increase sales and capture more happy customers? We have answers in this webinar, held on March 12, 2021, and hosted by the Category Management Association. How your business can adapt and excel in today’s COVID-influenced, fast-paced marketplace?

Marketing 78

Marketing Planning Advertising Consumer 78