Retail TouchPoints

FEBRUARY 11, 2021

Is that even possible coming out of a year like 2020? This year, like most, catalyzed some nascent trends and kicked a few in the teeth. One futurist we know said, “2020 was so weird I didn’t even get a chance to be wrong.”. This trend has massive implications for that collection of stores affectionately known as the mall.

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Retail TouchPoints

JULY 27, 2020

Earlier this year, we released a report, titled “The Best Vision is Insight,” outlining our predictions for the top retail trends of 2020. Now, the newfound immediacy of the trends has, if anything, made them more insightful. The yearning for in-person contact is now stronger than ever.

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Retail TouchPoints

APRIL 19, 2021

December 31, 2020 marked the end of the Brexit transition period, and whilst many took a sigh of relief, in reality the Brexit effect had only just begun. Many retailers are already experiencing increased tariffs and supply chain snags , putting customer satisfaction at jeopardy. Avoiding Reverse Logistics Chaos.

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