Remove 2020 Remove Fulfillment Remove Store Operations Remove Supply Chain Management
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How to Win in the Real-Time Holiday Retail Era

Retail TouchPoints

Last year, COVID-19 lockdowns that restricted shopping at brick-and-mortar stores sent shoppers online. Americans spent more money online during the 2020 holiday season than previously, with revenues growing 32% year-over-year and exceeding $188.2 Optimized supply chain management to avoid stockouts and overstocking.

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Retail Trends in 2021 — Overcoming 2020’s Challenges

Retail TouchPoints

Is that even possible coming out of a year like 2020? One futurist we know said, “2020 was so weird I didn’t even get a chance to be wrong.”. Traditionally, the brick-and-mortar store delivered a fairly static and conventional experience to the customer. But let’s be real here. But the post must go on.

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Mitigate Supply Chain Challenges with Data and Proactive Customer Communication

Retail TouchPoints

20, revealed that out-of-stock product messages have jumped 172% this holiday season compared to the pre-pandemic period (January 2020). Earlier investments in synchronized planning and intelligent supply chains that are more heavily weighted to domestic manufacturers are now paying off for these companies, he added.