Remove 2020 Remove Comparison Shopping Remove Returns Remove Shipping
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Cars, Wine, Trees — COVID-19 Proved Once and For All that You Can Sell Just About Anything Online

Retail TouchPoints

The COVID-induced ecommerce boom of 2020 saw online sales climb across almost all categories last year, including some unexpected ones. Of course, there are reasons why certain kinds of products haven’t been as quick to become ecommerce mainstays — mailing a live tree will never be as simple as shipping at T-shirt, for example.

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An Overview of how the BOPIS Retail Strategy is Transforming the Industry (2021)

Retalon

Major retailers survived 2020 by transforming how they got their products into customers’ hands. Instead of only shipping to customers’ homes, retailers let online customers shop from their local and online store’s inventory and pick up their orders from their closest brick-and-mortar location the same day. Saves time and money.

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Online vs. Offline Retail – Blurring the Line between Bricks and Clicks

Retalon

Plus, going into a retail store significantly reduces the potential for returns and increases upsell opportunities. You can also beef up fulfillment options so that customers can pick-up in local stores or ship directly from other stores, mirroring the convenience of online ordering. – Consumer preference. touching products).