Remove 2019 Remove Management Remove Suggestive Selling
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Personalization is a Key to Customer Loyalty

Storis

The Boston Retail Partners 2019 POS/Customer Engagement Survey identifies how retailers are faring in the quest to ensure the four key pillars of customer experience are in place to deliver Unified Commerce. The four pillars are Personal, Mobile, Seamless, and Secure.

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Where Have All the Salespeople Gone?

DMS Retail

We hear reports that retail traffic, in 2020, was down by close to 50% compared to 2019. but no sales associates who seek out customers to attend to them…to sell to them. Hard to say, isn’t it? That’s serious. But, there is an upside. They have merchandisers and shelf-stockers, front end supervisors, etc.