2019 Customer Experience Inventory Management Payment Services 
Retail TouchPoints
AUGUST 17, 2022
in 2019 to 14.9% On one hand, ecommerce automation saves a ton of time compared to manual ways of executing an operation. On another, it may even enable a nonexistent infeasible process, i.e. a process that’s unthinkable in a manual way but can provide an unprecedented growth opportunity to companies when automated.
Retail TouchPoints
JANUARY 12, 2022
decrease from 2019 primarily driven by the decrease in single-site operators. Focus on service. Outperforming your competitors in customer service is an effective way to gain new customers and retain their loyalty. Contactless payment options are yet another big opportunity.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Retail TouchPoints
OCTOBER 6, 2022
The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. 26-30, you’re automatically registered to listen to the entire series.
Inside Retail
MARCH 17, 2024
McDonald’s Japan on Saturday apologised for the inconvenience, saying all its restaurants and its delivery service were operating normally. Any failure or interruption of these systems could significantly impact our or our franchisees’ operations, or our customers’ experiences and perceptions.”
365 Retail
MAY 7, 2021
2020 was a year like no other, and the shockwaves caused by the pandemic have inherently altered consumer-facing operations at their very core. In fact, recent figures showed that footfall in physical stores dropped by a whopping 50% in comparison to the same figures for 2019. Trust is an important factor in customer experience.
Expert insights. Personalized for you.
359 
Let's personalize your content