2019 Consumer Suggestive Selling 
Storis
FEBRUARY 6, 2019
The Boston Retail Partners 2019 POS/Customer Engagement Survey identifies how retailers are faring in the quest to ensure the four key pillars of customer experience are in place to deliver Unified Commerce. Today, consumers want to shop whenever and wherever they choose and enjoy the benefits of both digital and physical retail environments.
Retail Adventures
JANUARY 4, 2022
In 2019 we had impatient buyers who wanted what they wanted, no matter what. And in 2021 impatient and scared buyers became confident consumers; confident because every retailer, yourself included, bent over backwards to help them out. Remember their independence when selling big ticket items. Be a partner, not an authority.
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