Returns and Fraud are on the Rise — Happy Returns Wants to Help
Retail TouchPoints
JANUARY 23, 2025
Those boxes will then be shipped back to the retailers where the products originated, in the never-ending ebb and flow of goods sold-shipped-returned-resold that is commerce today. When we talked to [merchants] in 2016 and 2017, the immediate response was, Why on earth would I make returns easier? That mindset is changing.
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