2014 Fulfillment Payment Services Social Commerce 
Inside Retail
JANUARY 16, 2022
Covid-19 changed the way we purchase products and services. We have found new ways to buy our favourite brand or our groceries, not only to fulfil our basic needs but often as an antidote to boredom. China continues to lead the world in social commerce.
Retail TouchPoints
MAY 8, 2023
for Q1 2023 — the first period with no online sales growth since the Index debuted in 2014. And how are you giving them a value-added product or service for being loyal to you? Another opportunity is for field service technicians and reps that now have upsell opportunities that they [can complete] with customers in person.
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