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Electronics Reseller PayMore Opens 18 Stores in March; Plans to Double Store Fleet in 2025

Retail TouchPoints

The franchise retailer, which pays cash for customers used electronics, currently operates 71 stores in the U.S., Canada and the UK, but it plans to more than double that number to 150 stores by the end of 2025. Since its 2011 founding, PayMore Stores have facilitated nearly 1.5

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Walgreens to Offer Free HIV and STD Testing at 550 Stores

Retail TouchPoints

No appointment is needed to get the tests, which typically provide results in 20 minutes or less, at any of these participating Walgreens stores.

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How Verizon Personalizes CX, from Engagement to Post Purchase

Retail TouchPoints

We began offering the option for customers to go online to make an appointment for a store visit in 2010, debuted the MyVerizon app in 2011 and began offering BOPIS (buy online, pick up in-store) in 2016. We also believe that when it’s used properly it can level up the customer experience in our eight channels.

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Customers are Tired of Empty Shelves, and it’s Time for a Fix

Retail TouchPoints

Paul Boyle has served as the CEO of Retail Insight since 2011; he was previously the company’s COO since its founding in 2005. It’s time retailers use the data at their disposal to create actionable insights that can finally begin tackling the ongoing availability issue. He is passionate about Retail Insight’s people, products and partners.

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In Luxury Retail, Design Trends Point to Experience

Retail TouchPoints

Founded in 2011, AZA is one of the world’s best-kept secrets — and among the most influential architecture and design consultancies for the luxury retail sector.

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Untuckit is Setting Sights on Expansion and Internal Visibility is Helping it Get There

Retail TouchPoints

The apparel retailer is expanding its brick-and-mortar footprint with plans to open at least 14 new stores in 2024, bringing its store count to nearly 100. It’s a strategy we strongly believe in because customers love experiencing our products in person.

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GIANT Co. president Nicholas Bertram to depart

Mass Relators

where he served as senior vice president of retail operations for Jewel-Osco in Illinois, Indiana and Iowa. Prior to joining Jewel-Osco, Bertram worked for Walmart for nearly 12 years, holding positions of increasing responsibility in store operations. Bertram joined Ahold from Supervalu Inc.,