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Exclusive CEO Q&A: How Hand & Stone Massage Kept Growth Going Even During Shutdowns

Retail TouchPoints

Todd Leff: It was an interesting time, right at the height of the financial crisis in 2009. RTP: You also mentioned that until 2020, the company hadn’t faced any tests on the scale of COVID-19. We had originally projected 55 new locations in 2020, and our revised projection is 40 new locations. What attracted you to the company?

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Report: Rent The Runway Exits Brick-And-Mortar

Retail TouchPoints

At the beginning of the pandemic, CEO and Cofounder Jennifer Hyman cut costs by 51% , raised additional financing and scaled back capital outlay by shifting from buying merchandise to a revenue-sharing consignment model, according to a July 2020 article in The Wall Street Journal.

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