Predictive Analytics Brings Retailers Closer To Omni-Channel Customers
Retalon
JULY 4, 2018
A Forrester research team surveyed retailers on what they plan to implement to support fulfillment efforts. Here’s what they said: Buy via mobile or web site in-store, pick up in-store (64%); Buy online, pick up in-store (62%); Buy via mobile or web site in-store, ship to home (60%); Buy online, return to store (50%); and.
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