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Investigation Finds Kroger Is Possibly Overcharging Shoppers on Sale Items

Retail Wire

MAY 14, 2025

A joint investigation conducted by Consumer Reports, The Guardian , and the Food & Environment Reporting Network (FERN) found that the grocer has reportedly been charging full price for some items advertised as discounted or on sale. Five of the products had shelf tags that were 90 days beyond the sale price end date.

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Can you rebuild trust with your customers in time for Christmas?

Inside Retail

SEPTEMBER 10, 2023

With Covid-19 fresh in our minds and a cost-of-living crisis still unfolding, there are plenty of reasons for consumer trust to have eroded, from increased prices at the cash register to lingering supply chain issues and delivery snafus. The retailer is also replacing plastic tags with recycled paper alternatives.

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Investigation Finds Kroger Is Possibly Overcharging Shoppers on Sale Items

Can you rebuild trust with your customers in time for Christmas?

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