Top 5 Customer Service & CX Articles for Week of April 29, 2024
Hyken
APRIL 28, 2024
For context, these are the customers who continue to buy from you over and over again, and should account for the majority of your total sales. My Comment: I’ve been studying how different brands are creating successful loyalty programs. Here are my top five picks from last week. Years ago, the term “Big Data” became popular.
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