Retail TouchPoints

MARCH 18, 2021

The return to brick-and-mortar will be a slow, steady process, and preparing stores for the great return will be as much about making shoppers comfortable as it will be about enticing them back. Cleanliness Will be Just as Important to Returning Shoppers. said Scaretta. “ Now consumers look for that.”.

Sporting Goods 286

Sporting Goods Fulfillment Returns Store Layout 286

Retail TouchPoints

FEBRUARY 15, 2021

Now, as retailers engage in a staggered return to business activity, and as lease renewals approach, tenants and owners are back to the drawing board, considering their strategy for the coming months. The in-store experience remains a crucial part of consumer expectations. The Online-Offline Hybrid.

Fulfillment 263

Fulfillment Checkout Store Layout Consumer 263

Retail TouchPoints

OCTOBER 24, 2023

Pandemic-driven buying trends led to an explosion of new challenges, from a surge in online returns to the rise of curbside pickup to supply chain delays. Retailers implemented ad hoc backend solutions for responding to increased demand for in-store pickup and home delivery services, but many of those solutions were band-aids.

Store Layout 251

Store Layout Consumer Customer Experience Returns 251

Retail TouchPoints

JULY 16, 2020

Shoppers have slowly begun to accept brick-and-mortar’s return: 22% have increased their willingness to set foot into a grocery store or pharmacy since March, according to data from Resonate. said retailers should color-code returned clothing based on how long ago the item was returned to make them feel safer about browsing racks.

Returns 235

Returns Apparel Store Layout Specialty Retailers 235