Inside Retail
JUNE 11, 2023
US beauty giant Sephora has brought its ‘Store of the Future’ concept to Shanghai’s East Nanjing Road, the brand’s second globally after launching in Singapore last year. The Sephora Store of the Future Shanghai edition features seven touchpoints, including care analysis, AI-generated look analysis, lift and learn, mobile POS, and personalised gift packaging.
Retail Smart Guys
JUNE 11, 2023
In the summer season, retail stores can implement various selling strategies to attract customers and capitalize on the summer shopping trends. Here are some strategies that we have seen to be effective: Seasonal Promotions: Offer summer-themed promotions and discounts to entice customers. This could include special sales events, buy-one-get-one offers, or discounts on summer-related products like swimwear, outdoor gear, or vacation essentials.
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Inside Retail
JUNE 11, 2023
From August 2023 , Australian beer, wine, spirits and pre-mixed drinks have to warn of the harms of drinking alcohol while pregnant. But they don’t have to mention the other harms of alcohol for the wider population. Ireland recently signed legislation to introduce tougher alcohol warning labels, to warn about the risks of liver disease and fatal cancers from drinking alcohol.
Hyken
JUNE 11, 2023
Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too. B2B Customer Experience Examples: Think Like A B2C by Dan Gingiss (Dan Gingiss) While B2B businesses are technically providing products and services to companies, they are selling to individual buyers who are consumers.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail Geek
JUNE 11, 2023
A weekly podcast with the latest e-commerce news and events. Episode 306 covers Apple’s WWDC announcements, the latest news in Generative AI, and a first look at Holiday 2023. Subscribe : Apple Podcasts Google Podcasts Spotify Stitcher Podcast RSS SoundCloud TuneIn iHeartRadio Google Play Music Overcast Pocket Casts Facebook ? ? ? ? ? Apple previewed a new mixed reality headset called the Apple Vision Pro at it’s Worldwide Developers Conference (WWDC) this month.
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