Retail TouchPoints

MARCH 2, 2021

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming. Retailers across the U.S. Return Meets the Resale Economy.

Returns

Retail TouchPoints

NOVEMBER 4, 2021

A recent report from the payments and shopping service Klarna found that 34% of shoppers actually plan to spend more on gifts this year than last year, with Gen Z ( 57% ) and millennials ( 53% ) more likely than other age groups to expand their budgets. Consumers Look to Curbside to Secure the Goods and Save $$$.

Consumer

Retail TouchPoints

NOVEMBER 20, 2023

Dick’s Sporting Goods also attributed part of the brand’s 23% profit drop in the second fiscal quarter of 2023 to theft ( CNBC ). This approach to in-store product placement allows employees to easily monitor popular items and acknowledge customers in areas where they are displayed. According to a June study by the U.S.

Payment Services

Retail TouchPoints

AUGUST 16, 2021

This was rendered possible as retailers and brands offered low-cost shipping, unlimited holding periods and easy returns. Whether it takes the form of prepaid return labels, easy return drop-off locations or returns packaging, the consumer expects to be able to send back inventory — for whatever reason or no reason at all.

Returns

Retail TouchPoints

NOVEMBER 3, 2020

When retailers don’t have to buy as much, they don’t have to plan for the markdowns and large promotions that Richard described. Retailers that buy a bit more selectively can put less product in the store, and hold back more for direct-to-consumer (DTC) fulfillment. What can the retailer learn from and improve?

Drop-Shipping

Wiser

AUGUST 25, 2020

Make sure everyone knows the plan—and is able to execute that plan—to ensure that you’ve got merchandiser support when you need it. Instead, a lot of that has been left sitting in the back of stores or warehouses and needs to go somewhere once you open again. Any changes to store operations still work with who you are.

Markdowns

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

In an industry where traditional store-based retailing is still predominant, manufacturers are coping with the changing dynamics of consumer behaviors, business models; and automation. To stay current, Retailers can use real-time trackable ecommerce solutions and user-friendly retail software to scale.

Retail Trends

Retail Next

JULY 16, 2020

We continue to see that CVR & Shopper Yield are impacted by factors such as only shoppers who are motivated to buy visiting stores, and the increase in services such as ship from store, buy online pickup in store (BOPIS), curbside pickup, etc. EMEA SHOWING STRONGER SIGNS OF LIFE.

ATV

Retail TouchPoints

SEPTEMBER 22, 2022

KPMG’s survey of retail leaders found that 68% of respondents expect sales to improve over last year, while only 24% expect a drop in sales. Retailers are planning to cut back in one area: marketing. Companies plan to spend 30% of their marketing budget during the holidays, down from 36% in 2021. Take for example Macy’s.

Promotions